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What Are OTP Devices and When to Assign?

Home Care

One Time Passcode (OTP) Devices are used to assist with the clock-in out process when a phone is not available. OTP devices generate a time-synchronized randomized 6-digit code every 60 seconds. Direct Support Professionals (DSP) will use that code when calling the ISAS telephonic system. OTP devices do not replace the ISAS telephonic phone system but work in conjunction with the system. A telephone is still required to clock in and out using ISAS.

OTPs should only be assigned when Direct Support Professionals (DSPs) frequently do not have access to a suitable phone owned by the participant:

  •  Participant does not have a reliable phone that the DSP can use.
  •  More than one participant lives in the same household and they share one phone.
  •  The participant often receives Personal Supports services in the community and the participant does not have an accessible mobile phone.
  •  The participant does not have a MA # (state funded participants).

If you or an aging loved one are considering home care in Pikesville, MD, please contact the caring staff at A+ Personal Home Care today. Call (443) 660-8757

A+ Personal Home Care provides exceptional home care for seniors and families in Baltimore County, Pikesville, Baltimore City, Towson, Owings Mills, Catonsville, Reisterstown, Montgomery County, Gaithersburg, Silver Spring, Bethesda, Rockville, Takoma Park, Potomac, Howard County, Columbia, Ellicott City, Prince George’s County, and Bowie, MD.

Timur Yusufov

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